• Branch P&L responsibility and achieving budget

• Operations management -Setting and fine tuning processes

• Customer service and satisfaction for local sold customers a key criteria

• Team management of all departments

• Strong operational control of Key parameters of Accuracy,Speed of Operations and timely Invoicing

• Customer Escalation management and Problem solving,Troubleshooting

• Catalyst to achieving Company goals and New business acquisitions and retention

• Supplier management -Carriers,Transporters,CHA’s and catalyst to strong Supplier relations

• Catalyst to Competitive Product development,Procurement to achive competitive market solutions.

Graduate

Industry Specific Qualification (If Any)

• Strong Operational background for Air, Ocean - freight forwarding

• Import,Export,CHA and Warehousing.

• Strong with Problem solving,

• Communication skills

• Man management skills

• Customer savvy approach