The duties and responsibilities of this position consists of, but are not limited to, the following:
• Responsible for the P&L of the Mumbai office which covers the entire west region.
• Oversee the operations of the Freight forwarding business team overall as the Station head and mentor the team members by assigning them timely tasks & evaluating them regularly
• Responsible for the GP figures agreed with the management for the Station on a monthly/ quarterly and yearly basis and sending timely reports
• Extend support & ensure that all compliances/SOPs are met while handling CHA businesses of domestic & international customers to CHA head.
• Support the Sales & Business Development team on new business generation by supporting them on the preparation of quotes, submitting responses to RFQs, and customer follow-up of key customers identified/ assigned.
• To take active participation in creating SOP for business once secured to enable a seamless experience for the customers.
• Helping management & sales team to develop new trade lanes/ business models by coordinating with Overseas offices, local sales team and regional Management Key is to develop good relations with key & active overseas partners in the Far East & Europe.
• Follow up on Sales leads generated from the overseas network
• Initiate efforts to regain lost business by the station
• Responsible for mentoring the sales & operations team, evaluating them, and motivating them to achieve their goals & KRA